At www.shoetbuy.shop, we prioritize swift and secure delivery of your orders. Our team processes all purchases within 1-2 business days after payment confirmation, ensuring your selected items are carefully packaged for transit. Whether you're ordering performance-focused footwear, casual everyday styles, or specialized outdoor gear, we maintain consistent quality control across all categories. Our logistics partners provide reliable ground and air shipping solutions tailored to different product types and destinations.

Processing typically completes within 48 hours for in-stock items, though seasonal demand may occasionally extend this period. Domestic deliveries generally reach customers within 5-7 business days after dispatch. International shipments require 10-20 business days depending on destination customs clearance. Note that weather events, carrier delays, or customs inspections may impact these estimates. During peak seasons, we recommend placing orders earlier to account for potential transit variations.

We offer transparent shipping options based on order value:

Standard Shipping (10-15 Business Days): $15 applies to orders totaling $0-$60
Free Shipping (10-15 Business Days): Automatically applied to orders of $60+

These rates apply to most destinations in our service network. Bulk or oversized items may incur additional handling fees, which will be clearly displayed during checkout.

We currently ship to over 50 countries across North America, Europe, and select Asian markets. Full coverage includes the United States, Canada, UK, Germany, France, Italy, Spain, and Australia. Some remote locations (e.g., islands, military bases) may require extended delivery times or additional fees. Unfortunately, we cannot currently deliver to embargoed nations or regions with trade restrictions. During checkout, our system automatically verifies address eligibility.

Within 24 hours of shipment, you'll receive a confirmation email containing:

- Your unique tracking number
- Carrier information and expected delivery window
- Direct links to monitor your package's progress

For consolidated orders with multiple items, some tracking details may update separately. Our customer portal also maintains real-time status updates accessible via your account dashboard.

While 98% of deliveries arrive on schedule, unexpected delays occasionally occur. If your tracking shows no movement for 7+ business days or the estimated delivery date passes without receipt, please contact [email protected] with:

- Order number
- Current tracking status screenshot
- Shipping address confirmation

Our support team will investigate with carriers and provide resolution options within 2 business days, including reshipment or refund where applicable.

International customers are responsible for any customs fees, taxes, or import duties imposed by their country. These charges vary significantly by destination and product category, typically ranging from 5-20% of the declared value. We legally declare the full purchase amount on all international shipments. For accurate estimates, consult your local customs authority before ordering. Note that refused shipments due to unpaid duties will incur return processing fees deducted from any refund.